Policies

Orders: Ready-made items are confirmed instantly. Custom cakes are confirmed once you approve the quote and the advance is verified.

Changes & cancellations: Free changes up to 24 hours before delivery. Custom cake advances are non-refundable once baking starts.

Delivery: We deliver within Dhaka between 10am and 10pm. Please keep your phone reachable.

Refunds: If something is wrong with your order, contact us within 2 hours of delivery with photos and we'll make it right.

Privacy: We only collect what we need to process your orders (name, phone, address). We never sell your data. You can delete your account anytime from your profile.